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Ordering
Our policies for Ordering, Shipping,
Warranty and Custom Work. Please let
us know if you have any questions! |
Payment
We accept PayPal and all major credit cards through our
website checkout page. If you’d prefer to send payment
you can send check or money order to:
Alpha Innovations LLC
12600 Tigua Rd.
Pine City, MN 55063
USA
Custom Work
If you have an idea for a custom tool, built to your specifications,
please Contact Us and let us know what you
have in mind.
Before we build any custom tool we will send you computer
aided design drawings to assure that what we build is
what you want.
Once the design is agreed upon we will quote you a firm
price for that tool so there will be no surprises at the
end of the project.
Shipping
Shipping for all our items (except the custom tools) will
be $3.50 for the first item and $.50 for each additional
item up to 5. After that you will be charged a flat rate
of $5.50 for your order.
Shipping custom tools might be a little more expensive
because of insurance and delivery confirmation.
Shipping outside of the USA will be $5.50 for the first
item and $.50 for each additional item. Tracking on international
shipments is very expensive and very unreliable so if
you want tracking included on items shipped internationally
there will be an extra charge.
We have had very few problems with international shipping
but the buyer will assume the risk on all international
shipments.
Warranty
We will warranty our items for life from any defects due
to manufacturing. Abuse and misuse of item will NOT be
covered under warranty.
Buyer is responsible for return postage of any item returned
to us for warranty. We will pay postage to return item
to you if it is covered under warranty.
Warranty will be based on our sole discretion. |
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